GENERAL
This website is a realization of Materials Consult BV (Malendriesstraat 70, 3370 Boutersem, Belgium, company number (KBO) 0878.593.930, tel: +32 16 40 21 53, e-mail:
We take data protection very seriously. We base our data protection on the European General Data Protection Regulation (AVG / GDPR).
This Privacy Statement accompanies the Terms of Use and provides detailed information on how we process your personal data when you visit our website. We recommend that you read both documents carefully.
Anyone who uses this website accepts the provisions of this Privacy Statement. If you do not agree with one or more provisions, we kindly ask you to leave the website and contact us at
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
If you enter personal information such as your name, address and e-mail via an application, registration or order via our website, we collect and process this information.
By visiting our website, we automatically receive statistical information (such as IP address, browser and operating system, ...), however without being in the possibility to identify you. We use these statistics to improve your online experience with our website.
We will never contact you by telephone for marketing purposes, yet only in function of a current order, complaint or refund. Once you are a customer, we will sporadically inform you about the activities of materialsconsult.be via our newsletter or individual messages. You always have the option to indicate that you no longer wish to receive these messages.
SECTION 2 - BASIS FOR DATA PROCESSING
When you provide us with personal information in response to a query, or, for example, to complete a transaction, to verify your credit card, to place an order, to arrange for a delivery or to return a purchase, we collect this information and use it to follow up on the relationship into which you enter with us (contract). On this basis, we also have the right to inform you sporadically about our activities (legitimate interest).
You have the right to request information about the processing of your personal data free of charge. Under the GDPR, you also have the right to have this personal data changed if it is incorrect. In addition, you can have your personal data removed or prohibit its use if it is incomplete or irrelevant. To exercise these rights, you can always contact us via the email address
You can always unsubscribe from our newsletter by clicking on the appropriate link or by sending your request to
SECTION 3 - DISCLOSURE OF INFORMATION
We will never pass on your details to other persons or organizations unless this is necessary to fulfill your order or another question to us.
When required by law or in violation of our general terms and conditions, we may disclose your personal information to third parties.
SECTION 4 - MOLLIE
We use Mollie BV (www.mollie.com) for the payment functionality in our webshop. They provide the necessary interfaces and parts of the application to allow you to pay online smoothly.
The information required to process your payment is stored and processed in the storage space, databases and the general Mollie application and the payment applications to which they provide access. This is done on a secure server behind a firewall.
SECTION 5 - THIRD PARTY SERVICES
In general, our third party service providers will only collect, use and disclose your information to the extent necessary to perform the services they provide for us.
However, certain services, such as payment providers, have their own privacy policies regarding the information we must provide them to process your payment transactions.
For these providers, we recommend that you read their privacy statements so that you understand how your personal information is processed by them.
In particular, please note that certain providers may be located in a different jurisdiction than you or Materials Consult bv. So if you choose to complete a transaction that requires the services of a third party, your information may become subject to the laws of the jurisdiction where the provider is located. For example, if you live in Belgium and your transaction is processed by a payment provider located in the United States, the personal information used to complete the transaction may be subject to United States law.
When you leave our webshop or are redirected to a third party website or application, you are no longer subject to this privacy statement or our terms and conditions.
Links
When you click on links on our web store, they may direct you away from our website. We are not responsible for the privacy policies of other websites and recommend that you read their privacy statements.
Google analytics
Our website and webshop use Google Analytics to provide us with general information and anonymous statistics about - among other things - the origin of our visitors and which pages are viewed, so that we can improve the use of our website and webshop based on this information and these anonymous statistics.
SECTION 6 - COOKIES
We use so-called cookies on our Website. A cookie is a small file that is sent by the website owner to the hard drive of the website visitor and is stored there. This records the address of the visited site together with some data about the visit that allows us to keep some anonymous statistics. For further information about the use of cookies, please refer to our Cookie Statement.
SECTION 7 - AGE OF CONSENT
By using this website, you confirm that you are of legal age in your country, or that you are of legal age and that you consent to minors to use our website under your responsibility.
SECTION 8 - CHANGES TO OUR PRIVACY STATEMENT
We reserve the right to change our Privacy Statement at any time. Therefore please regularly consult the latest version of this document. If you disagree with a change in the Privacy Statement, you always have the option to terminate your account. Changes and clarifications will take effect immediately upon posting on the website. If our store is acquired or merged with another organization, your information may be transferred to the new owners so that we can continue to inform you about our offers.
SECTION 9 - CONTACT INFORMATION
If you wish to change or delete the personal information we have about you, submit a request or if you have any questions, you can always contact us.
SECTION 10 - DISPUTES
In case of any discussion on this Privacy Statement, the Dutch version of this Privacy Statement is leading and has priority over the English version.
The use of the Website and our Privacy Policy is governed by Belgian law. Insofar as the applicable law permits, the courts and tribunals of Leuven, Belgium, have jurisdiction.
Version privacy statement: 11/04/2023
Materials Consult BV
Malendriesstraat 70
3370 Boutersem
KBO 0878.593.930
tel.: +32 16 40 21 53
e-mail:
website: www.materialsconsult.be